We just had a customer loose a diamond out of their Pave Sapphire ring 15 months after purchase. It happens most often by wearing rings next to the ring, hitting a hard object or after sizing the ring which changes the angles on the ring. Changing the angles opens up the prongs or moves the prongs closer which moves the diamonds around. Do not fear though, we do these repairs at our cost under one year and for 10-$30.00 after a year. This is a third of what any local jeweler will charge to replace the diamond. We love to service our customers and look forward to working with you all in the future.
Warm Regards,
Patrick
Merritt Jewelry

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